Everyone
Some skills in your organization are so vital, so fundamental, that managers, individual contributors, everyone needs to consistent excellence to reach the goals of the business. These are the skills that your people need to do well for their own success, as well. Working collaboratively, customer service, giving and receiving feedback, presentation skills, these things make the work happen.
The Odyssey Group offers workshops that develop the existing skill and knowledge base that the people in your organization need. Using real examples, customized for your organization and the needs of your people, practices, and action planning, you can be sure that participants will come back to their job ready to achieve results. All of our workshops may be used individually or combined into a curriculum series to best reach your development goals.
Everyone
Style differences are everywhere. Styles – how people take in and use information – are an important part of who we are and how we operate. Learning to work with different styles can increase both effectiveness and satisfaction at work.
Reaching and effectively communicating a message is an essential part of organizational effectiveness. This workshop is instructional, application-oriented, and built around practices. Specific feedback and tips ensure translation to superior performance.
Identifying a solution often requires a creative approach to the problem. This workshop guides participants to step outside of traditional approaches using problem solving skills, unleashed creativity, and increased support for their ideas.
The Give and Take of Feedback offers skills, application, and practice in discussing job-related behavior in an effective, clear, and supportive conversation.
Customer service is one of the most visible measures of your organization your customers, and you depend on each one of your people to maintain excellent service. This workshop assesses and increases the service strengths among the participants, as well as provides a strategy for creating competitive advantage through service.
Office politics is about getting things done using both the formal structures of your organization as well as the informal processes. This workshop provides an opportunity for participants to see and understand that organizational information is available through multiple channels and gives them the opportunity to identify and practice ethical and effective applications.
Effective communication is more than having the right words to say. Participants in this program learn about the impact of communications on their job, and gain insight into their own communication strengths and weaknesses. This workshop includes techniques and practices on topics such as crafting and delivering the message, but also listening and responding to to others' input.
